Five social media "rookie mistakes" drum corps are making
Wednesday, June 9, 2010 at 1:19AM 5) Long links - Posting raw links eat up your character count, but more importantly ignores the potential for counting clicks and tracking fans' behaviors. When it comes to social media, any and all metrics are precious, so be sure to use a link shortener like bit.ly to count clicks and see where users are finding your content.
4) "Speaking of metrics ..." - Track as much as possible because statistics are one of your greatest allies. For example, did you know there's a specific time and day of the week you're most likely to be retweeted? Not only will keeping and analyzing statistics be essential in refining your timing and content, it can quickly prove the value of social engagement to your director.
3) "Set it and forget it" mentality - It's pretty darn convenient to shovel your Facebook posts into a Twitter feed (or vice-versa), but ignoring the differences between the two is a big mistake. On Twitter, you get your 140 (or 120 and a link), but Facebook plays well with posts a bit longer and offers up photo albums, videos, and the like. Take the two minutes to tweak your post to match the medium, users will appreciate the attention.
2) Calling the old Statue of Liberty play - It's "social" media for a reason, so reply to comments and interact with your fans and followers. Think about it this way: the more people like, comment on or reply to you, the more attention you'll get from their friends, and so on. Respond as often as possible, even if it's a simple "Thanks!" The same goes for other corps; there's every reason to interact with even the most spirited rival. There are more fans of the activity than there are of any one corps. There are great opportunities for cross-promotion and camaraderie with other social media managers.
1) Not posting video - This one's a no-brainer from a fan perspective but often gets skipped by the corps for one reason or another. I had a difficult experience with an overly-protective program coordinator, but it could be a lack of equipment or poor Internet access that gets in the way of truly compelling content. Especially in drum corps, video is king. If you're not comfortable with the show proper, post member and staff interviews during pre-season, and don't be afraid to post a few minutes of rehearsal or run-through once performances begin.
Got any tips, tricks, or stuff you'd like to see from DCI corps this summer? Leave it in the comments. Also, check out my list of the DCI World Class corps on Twitter.

